Creating impact, together.
Our values
Partnership, not just delivery.
Our values shape how we work with clients, partners, and each other. They set the standards we hold ourselves to and guide every decision we make.
The team
The people who become part of your team.
Rishad Sukhia
Founder and CEO
Rishad is the Founder and CEO of Bright Labs, responsible for setting the agency's direction and holding the standard it's known for.
Susan Douglass
Client Relationship Director
The strongest client relationships are built on clear conversations and shared understanding. Susan leads that work at Bright Labs.
Tim McDougall
Creative Director
Creative direction at Bright Labs is shaped through listening, judgement and clarity. Tim’s leadership sets that direction.
Heather Maloney
Technical Director
Strong delivery depends on technology that’s reliable, well-judged and built to last. Heather leads that foundation at Bright Labs.
Scott Bonanno
Business Development Director
New work at Bright Labs starts with understanding your goals and requirements. Scott leads those early conversations.
Alex Bulmer
Client Support Lead
Strong support is built on trust, communication and care. When work moves beyond launch, Alex and her team helps partnerships stay strong.
Rachael Ivancic
Lead Digital Producer
Strong delivery depends on clarity, momentum and trust. Rachael leads that work across projects at Bright Labs.
Matthew Aitken
Digital Producer
Good support is clear, responsive and dependable. Matthew helps keep things running smoothly after launch.
Farouq Bakashwain
Senior Account Manager
Strong relationships sit at the centre of good work. Farouq brings care, clarity and consistency to every client partnership.
Oliver Wales
Lead SEO Specialist
Effective SEO starts with understanding how people search and how sites perform. Oliver brings clarity to both.
Naz Haider Peu
Performance Marketing Lead
Strong performance comes from understanding the data and acting on it well. Naz leads that work at Bright Labs.
Steve Mitchell
Senior Designer
Good design brings clarity and structure to complex ideas. Steven helps shape that at Bright Labs.
Sam Costantino
UX/UI Design Lead
Good UX comes from understanding users, reducing friction and making complex things easier to use. Sam leads that work at Bright Labs.
Kadin Williams
UX/UI Designer
Strong design brings clarity, character and intent to digital products. Kadin brings that focus to the work.
David Watt
Technical Team Lead
Strong development leadership is built on clarity, foresight and steady decision making. David brings that to the team.
Arash Madiseh
Senior Developer
Experience matters most when things get complex. Arash provides steadiness and sound technical judgement.
Nipun Perera
Senior Developer
Careful thinking and solid execution sit at the core of good development. Nipun approaches his work with both.
Parry Huang
Senior Developer
Good development starts with clear thinking and careful execution. Parry brings that discipline to the work.
Matt Bohea
Developer
Front-end development is where design becomes something people actually use. Matt focuses on getting that right.
Lee Stevens
Developer
Thoughtful development comes from patience, clarity and attention to detail. Lee approaches his work that way.
Alice Zhan
Developer
Good development is driven by curiosity, learning and solid execution. Alice brings that mindset to the technical team.
Mark Condello
Developer
Front-end development sits at the intersection of structure, detail and usability. Mark works carefully across all three.
Tristan Mitchell
Developer
Versatile development comes from adaptability and clear technical thinking. Tristan works comfortably across both.
Jimmy Bui
Developer
Clear thinking and steady execution lead to stronger solutions. Jimmy approaches development that way.
Awards and affiliations
Recognised by the industry.
Our work has been recognised through a range of industry awards and affiliations, reflecting the standards we hold ourselves to and the quality of work we deliver.
Careers at Bright Labs
A team worth joining.
We're always looking for thoughtful, capable people who care about doing good work. At Bright Labs, you'll collaborate with a supportive team, work on meaningful digital projects, and keep developing your craft in an environment built on trust, clarity, and accountability.