When visiting or submitting forms to Bright Labs, you may be asked to provide certain Personal Information including your name, email and other contact details. Bright Labs may also collect information surrounding your usage of our website (see the section on "Cookies"). We will always try to give you appropriate notice of what information will be collected and how it will be used.
For the purposes of this Policy, "Personal Information" means information relating to an individual and which identifies that individual, either directly or indirectly (together with other information that is reasonably likely to come into Bright Labs' possession), such as the individual's name, email address or telephone number.
Use of Information
Your information will primarily enable us to provide you with access to all parts of our website and the services you have requested. This includes information that you provide by filling in forms on our website, either subscribing to our newsletter or requesting further information.
Communication; Bright Labs will follow up on questions and other requests that you submit to us through our website, such as contact forms, requests for proposals and other business-related enquiries. As such, Bright Labs will use your Personal Information to contact you where necessary to respond to your requests.
Recruitment; If you submit a resume or job application to Bright Labs online, we will use your Personal Information for recruitment purposes, which may include contacting you via email or telephone. If appropriate, Bright Labs may keep your Personal Information on our system for an appropriate time in order to consider you for other employment opportunities with us in the future.
Improvements and customer satisfaction; Bright Labs may use and analyse the Personal Information collected so that we can maintain, improve and develop our website. We may also use your Personal Information in order to conduct customer satisfaction surveys or compile statistics regarding the use of our website.
Advertising and Promotions; Where you have consented, we may also use your information to let you know about other products and services we offer which may be of interest to you. If you change your mind about being contacted in the future, please contact us.
Sensitive Personal Information; Bright Labs generally does not collect "Sensitive Personal Information" from its visitors. "Sensitive Personal Information" means Personal Information concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, or concerning health or sex life. If you provide us with unsolicited Sensitive Personal Information, you expressly consent to the information being used subject to this Policy.
Disclosure of Information
General Use; The information you provide to us will be held on our system and may be accessed by or given to our staff and third parties who act for us for the purposes set out in this Policy or for other purposes consented to by you.
Third-party suppliers; Like many companies, we may use third-party suppliers to collect and process Personal Information on our behalf. Bright Labs will always take reasonable steps to ensure that your information is used by third parties in accordance with this Policy.
Cookies are small files containing information downloaded to your computer or other devices when you visit a website and allows the website to recognise your device. By continuing to use and access this website, you consent to the placement of cookies and other similar technology on your device, including a mobile device. Examples of information that may be collected include your IP address, browser information and operating system.
Purpose; Cookies allow visitors to navigate between pages efficiently by remembering your preferences and improving your user experience. By analysing cookies, we can also determine what is effective about our website, improve it and personalise the content of our website to better suit our visitors.
Blocking cookies; If you do not wish to receive cookies from our website, you can change your browser options to block cookies or alternatively, notify you when you receive a cookie so that you may accept or refuse it upon notice. Visitors should note that deleting and blocking cookies will have an impact on your user experience as certain features of the site may no longer work.
Bright Labs endeavours to maintain the security of any Personal Information collected. We employ various security measures to protect such information from access by unauthorised persons and against unlawful processing, misuse, loss and destruction.
Visitors must, however, note that due to the open nature of the Internet, information may flow over networks connecting you to our systems without security measures. Bright Labs cannot be responsible for the security of transmissions of the Personal Information over the Internet.
Bright Labs will retain your information for a reasonable period or as long as the law requires.
If you have subscribed to our newsletter, we will only keep the information while your subscription is active, for as long as needed to provide services to you and, as further needed for us to comply with our legal and contractual obligations.
Visitors are entitled to view the information held about you and request any necessary changes to ensure that such information is accurate and up to date.
If you believe your Personal Information may be incorrect or wish to have it deleted, then please contact us so that we may make any necessary updates, corrections and/or deletions.
Any future changes to this Policy will be posted on this page. In order to check updates to this Policy, please consult this page on a regular basis.