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A guide to creating successful user-centric digital experiences

A guide for digital folk to create user-centric digital experiences and get those designs over the line.

View the Results of our Outdoor Media Survey

How would you summarise your day to family and friends using only 7 or 8 words?

Are you a Worthy Brand Ambassador?

2016 will see consumers trying to prove themselves to brands to get their attention.

Are you using YouTube to connect with Gen C?

Introducing Gen C, a powerful new force in consumer culture that is more about attitude and less about age.

Aussies and mobile phone usage

Australians are, as you may know, avid mobile phone users. What are we doing with those smartphones? Recent data has shown where our interests lie – and just how important mobile really is to our digital experience at this point. The data is in, and the results might surprise you.

Battling it out: UX vs SEO

UX and SEO aren’t opponents, they’re really dance partners.

Brand engagement and the role of the agency

The discerning tastes of the average modern consumer create an absolute need for meaningful brand engagement.

Brands will profit from top-level domains (gTLDs)

What's in a name? When it comes to your brand's website, the answer to that question is everything.

Brightlabs recognised among IMA's Top Ten Digital Agencies worldwide

Brightlabs is proud to accept, for the fourth consecutive year, the Interactive Media Awards Top Ten Agency recognition.

Choosing a digital agency?

For most Chief Marketing Officers (CMOs), the decision to hire or outsource to a digital agency can be daunting and complicated. You're tasked with finding the right agency to become an extension to your company - and that is not often easy. Let's take a look at some of the best practices for CMOs to keep in mind.

Cross-channel digital strategies

More than just a buzzword, it has become imperative for businesses to incorporate cross-channel marketing tactics into their marketing strategy.

Customer insights with Google Analytics

Whoever said knowledge is power would be smiling at Google's newish Universal Analytics, but will you bother to understand it when forced to upgrade?

A Digital Agency for the future

Digital agencies are everywhere. Even old-order, legacy advertising firms will tell you, with a straight face, they are now digital ready. So how do you know which one to choose as your partner of choice?

Digital Insights - Travel and Ecommerce [Infographic]

An infographic showcasing what how we use the Internet for online spending and booking travel getaways.

Digital Insights - User Behaviour Infographic

We're constantly online, but have you ever stopped to think about how quickly we consume information on the web and mobile devices? Our latest infographic shows us, we're swifter than we think!

Digital Insights - Which Browser is Best [Infographic]

An infographic showcasing what browser is best, according to users like you! We've also included a list of the most popular screen resolutions.

Digital Insights: Social Networks [Infographic]

An infographic showcasing the most popular social networks around the world.

Electronic signatures - legally binding?

Signing your name on the dotted line has long been the definitive way of binding yourself to a contract. But in this day and age of paperless transactions, it has become increasingly important for all businesses to protect themselves when making agreements electronically.

Everyone's on social media, even grandma

Think grandma doesn’t use social media? Think again.

Everything about Bitcoins

Major media, small-time media, your uncle Bazza - the whole world is chattering about this digital currency stuff. There's new information coming out about Bitcoins all the time. So, what's it about?

Fix your website with four awesome insights from eye tracking research

We've looked into a few surveys around eye tracking, the movement of a reader's eyes as they process the information contained on a given webpage, and here are the results.

Flat design, UX and the future of digital products

In recent times, it seems everyone working in digital has come to refer to whatever it is that they make, be it a website, or an app, as a "product." Fair enough, because that's a great way to look at digital design as of now, if you ask us.

Four surprising facts about mobile usage

Let's take a look at some of the more, shall we say, unexpected metrics with regard to mobile usage, all in the spirit of keeping it real.

Free Social Media Policy Template

We've developed the following Social Media Policy to provide general information and guidance to your business.

Google's Hummingbird is changing search

Google is once again changing the meaning of search. Literally.

Great first impressions with your website

It's rare that a plain old research piece gets a thorough read around here, but one came through the inbox that caught our attention. It's from a psychology journal, and it discusses first impressions, at length.

How geo-fencing is helping businesses retain customers

Location-based marketing is getting much cooler as more companies are embracing geo-fencing to help draw customers into brick-and-mortar stores. Geo-fencing is a location-based technology that allows businesses to set-up virtual zones around a given location for the purpose of targeting marketing efforts at customers who have opted-in to receive correspondences from the business.

How to Gain Trust from your Users

We've put together a list of tactics that let users know that you're worth their time.

How to get started with blogging for business

Let us have a look at the power of blogging, and learn a few key concepts related to starting and maintaining a blog for your business.

Is our hyper-connected lifestyle good or bad?

Our society is increasingly hyper-connected. We are 'always on' in one form or another, with hardly a moment passing by without technology on our person. In addition, it is only getting harder to disconnect, as more devices, from appliances to automobiles, are online, too.

Making mobile checkout work for you

Mobile devices are growing in popularity and the number of devices being used to access merchant sites is rapidly displacing the longstanding dominance of traditional computer visits. So the question to ask yourself is: does the customer acquisition journey of my site adequately address the mobile masses?

New privacy laws + compliance checklist

On 12 March 2014, the Privacy Amendment Act comes into full effect, introducing 13 new Australian Privacy Principles (APPs). With new fines of up to $1.7 million per breach, have you taken time to understand what these changes mean and what action you may have to take?

New technologies are changing the way you shop

The way we shop is constantly evolving, but what is really possible as of now? Let’s have a look at some of the most interesting new technologies that are reshaping how shopping is done.

Proof that we're Visual Creatures

From scrolling through Instagram, to pinning on Pinterest, to snapping selfies, we love images. Here's an article with proof, and how you can transform your branded content into imagery that will get anyone's eyelids fluttering.

Protect your privacy + security on the web

You've spent your whole life being you, but it only takes a few minutes for someone else to become you on the web.

Putting a stop to cyberbullying

Is the government not doing enough to prevent cyberbullying? Is an e-safety commissioner too much for the task? Will implementing such a proposal compromise an Australian's freedom of speech?

Responsive Web Design for Dummies

In this article we’ll cover the concept and what it can mean to you, while skipping over most of the code speak. Let's take a look at the advantages of cleaning the slate and putting in place a responsive design.

Secret sauce to going viral - Gremlins!

Everyone wants more traffic, more views, more subscribers, more followers and more interaction from people. So where do gremlins figure in this picture, and how will they make you go viral?

SEO done right

The term "SEO" has undergone great change within the span of recent memory. Particularly, search engine powerhouse Google has ushered in a renewed focus on quality content over, shall we say, more blunt SEO keyword tactics that had begun to clutter the Internet.

Surviving Google's Mobile Algorithm Update

Google's big algorithm change happened overnight. Did you survive the potential demotion?

The dawn of a new era for in-app purchasing

The in-app purchase is nothing new, but the way it's done is ever evolving. Do you think there will be a day when you just tweet or like something to buy a product? This idea may be closer to reality than you think.

The Digital Summit is Coming to Melbourne

Melbourne’s digital industry is preparing to learn, connect and be inspired as the Interactive Minds Digital Summit runs in Melbourne for the first time on August 26th 2015.

The era of content marketing is now

The concept of content marketing is not exactly new, but its increasing value to business in recent years has solidified it as the go-to method of marketing. Consumers keenly recognise the difference between value-added content and blatant solicitations (read spam), placing an emphasis on good content.

The Essential Guide to Writing for the Web (1)

We have compiled our best tips on writing for the web, right here for your convenience. Read on to find out how you can become a writing rock star!

The Essential Guide to Writing for the Web (2)

In our first installment of essentials for writing for the web, we covered the basics of becoming a writing rock star. Now, let us dig a bit deeper to learn what it means to take it to eleven, when it comes to writing for the web.

The Ever Changing Interface

Speech, gesture, touch and sight: these intuitive technologies will transform your customer interactions forever.

The future of E-commerce in Asia

E-commerce is heading East and it's time for brands to start thinking about putting in place a digital strategy for the Asian markets.

The future of Search

The future of how Google+ Authorship and structured data mark-up will impact search.

The importance of website disclaimers

Should all websites have them?

The Power of User-Generated Content

With the amount of choice available to the everyday consumer, the need for brands to cut through the clutter is arguably greater than ever and for them to be strategic about how they engage with their audiences.

The secret to #winning on Twitter

Digital marketing strategies are always evolving, but backing them with simple tactics will help your message stand out on Twitter’s hashtag highway.

The truth behind all the gamification hype

Gamification is a term we've all been hearing a lot about lately. The notion is being tossed around by everyone from the most banal of utility app makers to rock bands, and seemingly everything in between, for better or worse.

The web's impact on the environment

So, this whole online experience, virtual realm thing is good for the environment, right?

Top tips for mobile marketing success during the holidays

The holidays are a great time for advertising, so long as the marketing strategy in question is well formulated and engaging (as usual, right?). So what are the top considerations for the savvy digital marketer this season?

Top Twitter tips to help your brand succeed [Infographic]

Ever wonder how effective Twitter can really be for your brand? We all know that it's a great tool for connecting with the awaiting public, but it can sometimes feel like your Tweets just sort of fizzle. Bummer, right?

Using retargeting in digital marketing

Retargeting is a digital marketing term that has been getting a great deal of attention as of late. In short, the practice is the advertising equivalent of getting to re-hook the one that got away on the same line – albeit, with a different lure. Analogies aside, retargeting is proving to be one of the most useful tools in the digital marketing toolbox.

Using YouTube to build your brand

It may come as good news to you and bad news to Google, but free video hosting on YouTube is a great tool for branding. It’s just that YouTube’s free service – video hosting – is the most valuable of everything the site has to offer. For the past few years, YouTube has been trying to grow the amount of advertising revenue it brings in with streaming commercials, claiming that is the best way to build a brand using the platform. But that isn’t really working for anyone, including Google.

Brightlabs Takes Home Another Set of Awards

What do rescue helicopters, the Commonwealth Games, and busting some dance moves for charity have in common? Shiny, shiny awards!!

Brightlabs is an Official Webby Honouree

Brightlabs is absolutely thrilled to announce that our work for ErdiGroup has been selected as an Official Honouree in the Best Welcome/Homepage category in the 17th Annual Webby Awards.

Welcome to the reign of multi-screen viewing

The TV may still be the king of the living room, but it's certainly no longer all alone. More and more, consumers are making use of multiple screens. But all is not exactly peaceful in the kingdom; the small screen wants to dethrone the TV and reign supreme over the viewer's attention.

Why big data is a big deal for everyone

Big Data is a big deal – here is why it is good news, and how it will affect your digital shopping experience.

Why digital is the new 'normal'

We are bearing witness to a rebirth going on right now in the digital space. For several years, digital has crept in; first as a competing idea over tradition, then as a token afterthought playing second fiddle to old-order marketing methods. Now, it's the belle of the ball.

Why everyone loves a good meme

Memes: those amusing, often slapstick Internet phenoms that we see circulating in emails, on social media sites, and in messageboard posts.

Why mobile matters now more than ever

Research has shown what we already know: mobile is a huge opportunity. When a company correctly engages its mobile fan base, it positions itself for great reward – sales. Unfortunately, many companies are not presenting themselves and their websites in a mobile-friendly manner. Let's have a look at why mobile works so well at this point, and what you need to be doing to make the most of mobile platforms.

Why personalisation is the future of the web

Consumers are more willing than ever to exchange data for a more personalised and relevant online shopping experience. Let us have a look what the future of personalisation entails.

You should be thinking 'mobile first'

If your business hasn't embraced mobile, you should hop off your horse-drawn carriage and get with the times. Mobile is becoming the frontline of branding in the digital realm, and your business should take note.

Your checklist for mobile success

Everyone's talking about mobile, but so few are doing it right. It's pretty clear that mobile technology is effectively displacing the traditional way consumers go 'online.' Now, armed with smartphones and tablets, customers are interacting with the brands they love across mobile platforms.

How social media can help people cope with cancer

We have embraced Facebook's status update function as a quick and easy way to tell everybody on our friend list exactly what's going on in our life. Twitter works on the same principle – offering users the ability to post tid-bits of information to anyone who cares to listen. Some people find this irritating, some like it but to others, it provides them with a valuable avenue for coping with life-changing situations such as being told that you have cancer.

How much does a website cost?

The cost to develop a website needs to take into account a range of items. Unless you are purchasing a fixed price solution, prices can vary widely depending on the calibre of the web design agency you have chosen, and the type and size of solution you are after. In this article we attempt to provide you with an explanation on how a website is costed.

Click Wrap Agreements - What are they and are they enforceable?

Have you ever read the barely legible print in the terms and conditions pop-up box that appears online? What exactly is it? Should you even read it?

Anti-Copyright - An interesting dilemma

Have you heard of anti-copyright? It poses an alternative take on traditional copyright views.

SCRUM Methodology in the web development industry

In this technical article we explain a bit about our web development processes by explaining SCRUM how SCRUM methodology is used to build your websites and how it affects the web development industry.

Social Media and its Legal Implications

The benefits of the Internet and Social Media are unquestionable. But do the advantages of our electronic world impose any legal risks?

Women's shopping habits online

Why are online stores so appealing to women in particular? Are online coupons and the increasing number of online stores changing the face of the Australian household?

7 Tips For Social Media Success

Social media is gaining momentum among businesses and it's hard to ignore this facet of your online marketing strategy. Whether you've just jumped on the bandwagon or want to start, follow these handy guidelines to help you succeed.

8 Ways to Increase Conversions on Your Newsletter Sign-Up page

Want to build a large newsletter subscription list but don't know where to start? Read on for tips to help you increase your database size.

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